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Returns and Exchanges



Fresh Produce will gladly accept returns of merchandise purchased online that is unworn, unwashed or defective for a full refund within 30 days of shipment. Fresh Produce cannot accept returns for items marked FINAL SALE on the website, garment or packing slip.


Refunds for the purchase price of the merchandise and taxes charged will be made in the form of the original payment. Refunds for purchases made via gift card will be made via a virtual gift certificate sent to the email address associated with the original order. Please allow a minimum of 14 business days for us to receive and process your return. Adjustments to your credit card should appear within two billing cycles.


If you cancel your order after the item(s) has shipped, shipping charges will not be refunded. The Fresh Produce website cannot currently accept returns for purchases made in stores.

*Please note: Fresh Produce does not currently offer free return shipping.


To expedite the return process and ensure the accuracy of credit:

  • Fill out the MERCHANDISE TO RETURN section on your original packing list. Please help us improve our service by providing the main reason for the return using the codes listed.
  • Items must be in original condition, unworn, unwashed and include all tags. Include your completed packing list in the package and be sure to keep a duplicate copy of the packing list for your records.
  • Fresh Produce cannot accept returns for items marked FINAL SALE on the website, garment or packing slip.
  • Place the shipping label on the outside of the package and mail it back to the address on the label.
  • Return via insured carrier for tracking purposes. Fresh Produce cannot be held responsible for packages lost en route to us. We cannot accept C.O.D. packages.
  • Fresh Produce does not reimburse any shipping charges on returns.
  • The online warehouse cannot process any returns on store purchases. Please contact the store directly.

If you do not have a return label, please return your item(s) to:


  • Fresh Produce Online - RETURNS
  • 15517 South Broadway Street
  • Gardena, CA 90248


You may return your purchase to any of our company-owned retail stores. Bring in your item(s), the credit card used and the complete order summary that came with your order. We will credit the purchase price of the merchandise in addition to any taxes you were charged (excluding shipping charges). Please note: we are unable to process PayPal returns at our retail stores. If an order was placed online with PayPal, the items must be returned by mail in order for the refund to be processed back to the PayPal account.

To find a company-owned store, see all locations

Please note that some items purchased online may not be available in our stores.

Independent Fresh Produce dealers are unable to accept any returns.

Purchases made at a store (not online) must be returned to a physical store location. Fresh Produce Online cannot accept returns for store purchases.


We love shopping online as much as you do and hope you find the size that fits you best in the color(s) you love most! If you do require a different item/color/size, please place a new order and follow the instructions above to return the unwanted item.


Should an item you purchased at full price (without any discounts) go on sale on our site within 14 days of the original ship date, you may contact Customer Service at freshproduce@fpcolor.com for a one-time price adjustment.

If an item you purchased at a sale price gets further marked down, we will not give price adjustments. This includes limited-time promotions, 24-hour or weekend sale promotions, and/or promo codes.

Price adjustments are given for merchandise sales only; shipping fees are not eligible for price adjustments. Please allow a minimum of 14 days for us to process your adjustment. Adjustments for the difference in price will be made in the original form of payment and should appear on your credit card within two billing cycles.