FAQ
ONLINE QUESTIONS
ANSWERS FOR YOUR freshproduce.com QUESTIONS
Welcome to Fresh Produce Online. Fresh Produce designed this site to make your entire shopping experience as simple and as fun as possible. We understand that you might have a few questions regarding shopping or browsing the online store, so please see below — we've tried to anticipate your questions. If you still have questions, please click here to contact us. A Fresh Produce customer service representative will contact you within two business days or so.
Returns and Exchanges
Buying Fresh Produce:
- Can I purchase Plus Sizes On Line?
- Can I purchase Fresh Produce through a catalog?
- How can I find the nearest company owned store or outlet store?
- How can I find the retailers located near me that carry Fresh Produce?
- What is a Fresh Produce Handpicked Store?
- How do I get notified about Fresh Produce WarehouseSales?
- Can I purchase Fresh Produce for my organization or corporate event?
- How can I get added to your mailing list?
Product Information
- What sizes is Fresh Produce available in?
- How do I take care of my Fresh Produce clothes?
- If I think I have a defective product, how can I return it or get it replaced?
Selling Fresh Produce:
Company Information:
- How can I find out about employment opportunities at Fresh Produce?
- What charities does Fresh Produce give to?
- How can I get in touch with Fresh Produce?
Answers:
Buying Fresh Produce:
Q: Can I purchase Plus Sizes Fresh Produce on-line?
A: We offer Extra Fresh apparel (sizes 1X-3X) for sale online at extrafreshproduce.com and at retail locations. FIND A STORE
Can I purchase Fresh Produce through a catalog?
A: FP goes Green! We will no longer be mailing paper catalogs. Please sign up for our email newsletter for all the latest information on new products, events & promotions. You can also check this website often for fun updates.
Q: How can I find the nearest Fresh Produce store or outlet store?
A: Go to our FIND A STORE section of the site to find a store near you or your next vacation destination!
Q: How can I find the retailers located near me that carry Fresh Produce?
A: It's easy! You can buy Fresh Produce clothing at more than 800 authorized Fresh Produce dealers. To find a dealer location near you, go to our FIND A STORE.
Q: What is a Fresh Produce Handpicked Store?
A: Our Fresh Produce Handpicked Stores are independently owned and operated by specially selected Fresh Produce dealers who have been approved to carry up to 100% representation of Fresh Produce at their location. Eleven Fresh Produce Handpicked stores have been launched and we plan to establish a community of 20 more Handpicked stores over the next five years. If you would like more information contact kfreund@fpcolor.com.
Q: How do I get notified about Fresh Produce Warehouse sales?
A: Several times a year, we hold warehouse sales events to liquidate our past season's merchandise, overruns, and irregular merchandise. You'll never know where they might turn up. We offer great deals, with everything marked at least 60% off retail prices. Join our email list or check the Warehouse Sale section of this site for our next sale date.
Q: Can I purchase Fresh Produce for my organization or corporate event?
A: We're sorry, but Fresh Produce sells wholesale to authorized dealers only. Therefore, we do not accept requests for custom designs or products.
Q: How do I get added to your mailing list?
A: We've gone bright green! 99% of our communication is by email so get signed up today and don't miss out on a single thing. Join our Mailing List.
Product Information:
Q: What sizes is Fresh Produce available in?
A: Fresh Produce carries standard as well as plus sizes, and our children's collections include infant (sizes 6 months to 24 months), toddler (2T - 4T), and Kids (5-6X/7). Go to our size chart for detailed specifications.
Q: How do I take care of my Fresh Produce clothes?
A: Fresh Produce uses a special dying process to create our unique, vibrant colors. We'd like to help you keep your colors looking fresh, so we've detailed some tips on garment care and stain removal at the Fabric Care & Washing Instructions site on this location.
Q: If I think I have a defective product, how can I return it or get it replaced?
A: Returns can be handled either through our online return process (see above) or brought to a Fresh Produce company-owned store. Please note the reason for the return so that we may improve our service. Note that Fresh Produce Handpicked stores and independent dealers cannot accept your returns.
Selling Fresh Produce:
Q: How can I sell Fresh Produce in my store?
A: If you are an established retailer and would like to inquire about selling Fresh Produce in your store, contact sales@fpcolor.com.
Q: Can I open my own Fresh Produce store?
A: No, all Fresh Produce Retail stores are company owned. However, our Fresh Produce Handpicked program is ideal for outstanding candidates. The Handpicked program is a formal business partnership developed for long-time dealers and seasoned retailers who would like to build their business around the Fresh Produce brand. Contact kfreund@fpcolor.com for more information.
Company Information:
Q: How can I find out about employment opportunities at Fresh Produce?
A: We are always looking for enthusiastic, qualified people to join our team and frequently have opportunities at both our home office and our retail store division. To find out more, please visit our Colorful Careers page.
Q: What charities does Fresh Produce give to?
A: Fresh Produce has committed its charitable donations to the following organizations: Children International, Foundation for Boulder Valley Schools, and the Airline Ambassadors. Fresh Produce is proud of its contributions to it's community, both locally and internationally. To find out more, please visit our Do Gooders page.
Q: How can I get in touch with Fresh Produce?
A: Our mailing address is:
2865 Wilderness Place
Boulder, CO 80301
E-mail: mail@fpcolor.com